Better Listening Means Better Leadership

Screen Shot 2014-07-29 at 5.03.10 PMLeaders who listen to their employees create trustworthy relationships with them that can breed loyalty. Being mindful of your employees’ needs can help inspire their professional development and overall performance.

Inject these six effective listening skills into your leadership habits to improve employee engagement and relationships:

Show that you care.
When employees can tell that you genuinely care for them, they tend to work harder and aim to exceed your expectations.

Engage yourself.
Beyond caring for your employees, involve yourself in matters that are important to them.

Be empathetic.
Every employee manages stress differently, be empathetic to how this stress may impact employee performance. Express concern and let them know you understand their frustrations.

Don’t judge.
If you are judging, you are not listening. Judging exposes immaturity and an inability to embrace differences.

Be expansively mindful.
Don’t just listen; actively listen by acknowledging body language, facial expressions and nods.

Don’t interrupt.
Embrace two-way communication and respect what your employee has to say.

Note: “Fresh Ideas” are published each week by Countybank and its family of financial service companies. With financial centers in Greenville and Greenwood, Countybank has a team of highly engaged professionals ready to bring a full scope of financial solutions designed to help families and business owners reach their goals.